Bureau incident

Employment Verification - Lite

Minor Resolved

Bureau experienced a minor incident on September 21, 2026 affecting Employment Insights (EPFO) (Employment Verification - Lite), lasting 8h 44m. The incident has been resolved; the full update timeline is below.

Started
Sep 21, 2026, 10:57 PM UTC
Resolved
Sep 22, 2026, 07:42 AM UTC
Duration
8h 44m
Detected by Pingoru
Sep 21, 2026, 10:57 PM UTC

Affected components

Employment Insights (EPFO) (Employment Verification - Lite)

Update timeline

  1. investigating Sep 21, 2026, 10:57 PM UTC

    Dear Customer, We would like to inform you that the **Employment Verification - Lite** service is currently down due to issues at the source. As a result, you may notice higher response times and an increased failure rate. Our team is actively working to restore stability at the earliest. We will keep you updated as soon as the service is fully operational. We appreciate your patience and understanding. Please feel free to [reach out to us](mailto:[email protected]) if you have any questions or require further assistance. Best regards, Bureau Team

  2. resolved Sep 22, 2026, 07:42 AM UTC

    Dear Customer, We are pleased to inform you that the **Employment Verification - Lite** service has now been fully restored. We appreciate your patience and understanding during this period. Please feel free to reach out if you have any further questions or need assistance. Best regards, Bureau Team