Bureau incident

Aadhaar OKYC Send OTP

Major Resolved

Bureau experienced a major incident on September 15, 2026 affecting Aadhaar OKYC - Send OTP, lasting 14h 5m. The incident has been resolved; the full update timeline is below.

Started
Sep 15, 2026, 05:57 PM UTC
Resolved
Sep 16, 2026, 08:03 AM UTC
Duration
14h 5m
Detected by Pingoru
Sep 15, 2026, 05:57 PM UTC

Affected components

Aadhaar OKYC - Send OTP

Update timeline

  1. investigating Sep 15, 2026, 05:57 PM UTC

    Dear Customer, We would like to inform you that the **Aadhaar OKYC Send OTP** service is currently down due to issues at the source. As a result, you may notice higher response times and an increased failure rate. Our team is actively working to restore stability at the earliest. We will keep you updated as soon as the service is fully operational. We appreciate your patience and understanding. Please feel free to [reach out to us](mailto:[email protected]) if you have any questions or require further assistance. Best regards, Bureau Team

  2. resolved Sep 16, 2026, 08:03 AM UTC

    Dear Customer, We are pleased to inform you that the **Aadhaar OKYC Send OTP** service has now been fully restored. We appreciate your patience and understanding during this period. Please feel free to reach out if you have any further questions or need assistance. Best regards, Bureau Team