Bureau incident

Liveness Verification - Advanced

Minor Resolved

Bureau experienced a minor incident on September 4, 2026 affecting Liveness (Liveness Verification - Advanced), lasting 11m. The incident has been resolved; the full update timeline is below.

Started
Sep 04, 2026, 10:22 AM UTC
Resolved
Sep 04, 2026, 10:33 AM UTC
Duration
11m
Detected by Pingoru
Sep 04, 2026, 10:22 AM UTC

Affected components

Liveness (Liveness Verification - Advanced)

Update timeline

  1. investigating Sep 04, 2026, 10:22 AM UTC

    This is to inform you that we have detected fluctuation in the Liveness Verification - Advanced API and the API is currently unavailable or intermittent. We are working on fixing it and will update you once it’s stable.