Bureau incident

Address Proof OCR (Global) outage

Major Resolved

Bureau experienced a major incident on September 4, 2026 affecting Document OCR (Address Proof OCR (Global)), lasting 36m. The incident has been resolved; the full update timeline is below.

Started
Sep 04, 2026, 09:57 AM UTC
Resolved
Sep 04, 2026, 10:33 AM UTC
Duration
36m
Detected by Pingoru
Sep 04, 2026, 09:57 AM UTC

Affected components

Document OCR (Address Proof OCR (Global))

Update timeline

  1. investigating Sep 04, 2026, 09:57 AM UTC

    Address Proof OCR (Global) cannot be accessed at the moment. This incident was created by an automated monitoring service.