Bureau incident

Face Match

Minor Resolved

Bureau experienced a minor incident on September 3, 2026 affecting Face Match (Face Match), lasting 15m. The incident has been resolved; the full update timeline is below.

Started
Sep 03, 2026, 02:42 PM UTC
Resolved
Sep 03, 2026, 02:57 PM UTC
Duration
15m
Detected by Pingoru
Sep 03, 2026, 02:42 PM UTC

Affected components

Face Match (Face Match)

Update timeline

  1. investigating Sep 03, 2026, 02:42 PM UTC

    This is to inform you that we have detected fluctuation in the Face Match API and the API is currently unavailable or intermittent. We are working on fixing it and will update you once it’s stable.