Bunny experienced a minor incident on January 5, 2026 affecting Stream - Transcoding Service, lasting 19h 51m. The incident has been resolved; the full update timeline is below.
Affected components
Stream - Transcoding Service
Update timeline
- investigating Jan 05, 2026, 12:00 PM UTC
We are currently investigating an issue pertaining to video encoding delays on our Stream platform. Existing videos and delivery are not affected.
- investigating Jan 05, 2026, 02:08 PM UTC
We are continuing to look into this problem.
- investigating Jan 05, 2026, 03:55 PM UTC
We are continuing to investigate the problem.
- monitoring Jan 06, 2026, 01:29 AM UTC
A fix has been deployed, and we are actively monitoring the results. The encoding queue is now processing significantly faster.
- resolved Jan 06, 2026, 07:51 AM UTC
This incident has been resolved.