Buildkite experienced a minor incident on August 1, 2025 affecting Hosted Agents, lasting 1h 13m. The incident has been resolved; the full update timeline is below.
Affected components
Hosted Agents
Update timeline
- investigating Aug 01, 2025, 03:37 PM UTC
We're experiencing high job dispatch latency for hosted agents. We're working to identify the root cause.
- investigating Aug 01, 2025, 03:48 PM UTC
System performance has returned to normal. We are still working to identify the root cause.
- investigating Aug 01, 2025, 04:33 PM UTC
Service status remains operational. We are working with our hosting partner to identify the root cause.
- identified Aug 01, 2025, 04:50 PM UTC
Unexpected load in an upstream database caused a period of high latency for hosted agent dispatch.
- resolved Aug 01, 2025, 04:50 PM UTC
This incident is now resolved.