Buildkite experienced a major incident on May 20, 2026 affecting GitHub Commit Status Notifications and Email Notifications and 1 more component, lasting 59m. The incident has been resolved; the full update timeline is below.
Affected components
GitHub Commit Status NotificationsEmail NotificationsSlack NotificationsWebhook Notifications
Update timeline
- investigating May 20, 2026, 04:40 PM UTC
We are investigating delays to notifications across all customers
- identified May 20, 2026, 05:06 PM UTC
We have identified the issue and applied mitigations and are monitoring recovery We have determined that only a subset of customers are affected by the notification latency.
- monitoring May 20, 2026, 05:26 PM UTC
We are seeing recovery across affected customers and continue to monitor
- resolved May 20, 2026, 05:39 PM UTC
The incident is resolved