Builder.io incident

Projects prompt UI gets stuck at Generating state

Minor Resolved View vendor source →

Builder.io experienced a minor incident on July 2, 2025 affecting Projects, lasting 1h 30m. The incident has been resolved; the full update timeline is below.

Started
Jul 02, 2025, 03:25 PM UTC
Resolved
Jul 02, 2025, 04:56 PM UTC
Duration
1h 30m
Detected by Pingoru
Jul 02, 2025, 03:25 PM UTC

Affected components

Projects

Update timeline

  1. investigating Jul 02, 2025, 03:25 PM UTC

    We are currently experiencing an issue in Projects where the prompt UI gets stuck in a Generating state. Our team is actively investigating the issue.

  2. identified Jul 02, 2025, 04:20 PM UTC

    The issue with Projects prompt UI being stuck in a Generating state has been identified. New branches should function as intended. A fix is being implemented for existing branches.

  3. resolved Jul 02, 2025, 04:56 PM UTC

    This incident has been resolved.