Builder.io experienced a major incident on July 9, 2025 affecting Content Delivery APIs, lasting 2h 55m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jul 09, 2025, 08:09 PM UTC
We are experiencing a service interruption for the Content API that may result in elevated errors. Our team is actively investigating the issue.
- identified Jul 09, 2025, 10:01 PM UTC
The issue causing the service interruption affecting Content API has been identified. Our team is working on implementing a fix to restore functionality. We will provide further updates as progress is made.
- monitoring Jul 09, 2025, 10:15 PM UTC
We have implemented a fix to address the service interruption affecting Content API. Our engineering team is actively monitoring the service to ensure stability and confirm that functionality has been restored. We will continue to watch the situation closely and will provide further updates as needed.
- resolved Jul 09, 2025, 11:05 PM UTC
The underlying cause of the Content API service interruption has been addressed and has remained stable throughout our monitoring. All affected services have been restored and are operational at this time.