Builder.io incident

Issues with Projects loading

Minor Resolved View vendor source →

Builder.io experienced a minor incident on July 17, 2025 affecting Projects and Fly.io Machines API, lasting 12h 29m. The incident has been resolved; the full update timeline is below.

Started
Jul 17, 2025, 12:03 AM UTC
Resolved
Jul 17, 2025, 12:33 PM UTC
Duration
12h 29m
Detected by Pingoru
Jul 17, 2025, 12:03 AM UTC

Affected components

ProjectsFly.io Machines API

Update timeline

  1. investigating Jul 17, 2025, 12:03 AM UTC

    We are currently experiencing issues with an upstream provider that is affecting Projects loading. We are working to find a resolution.

  2. investigating Jul 17, 2025, 12:05 AM UTC

    We are continuing to investigate this issue.

  3. identified Jul 17, 2025, 12:25 AM UTC

    We are continuing to monitor the situation with our upstream provider, Fly.io, who is actively working to resolve the issue. This is still impacting the loading of Projects. You can track their progress here: https://status.flyio.net/incidents/snhhsmt3ls91. We will share further updates as they become available.

  4. monitoring Jul 17, 2025, 01:37 AM UTC

    We are seeing signs of recovery and are currently monitoring to ensure full stability. Projects should be loading at this time. We’ll provide confirmation once the issue is fully resolved.

  5. resolved Jul 17, 2025, 12:33 PM UTC

    This incident has been resolved.