Builder.io experienced a minor incident on July 17, 2025 affecting Projects and Fly.io Machines API, lasting 5h 9m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jul 17, 2025, 06:31 PM UTC
We are currently experiencing an issue preventing Projects from loading due to an ongoing incident with our upstream provider, Fly.io. Their team is actively investigating the problem, and we are closely monitoring the situation. You can follow their updates here: https://status.flyio.net/incidents/9mp5q0wc58bh. We’ll provide further updates as more information becomes available.
- identified Jul 17, 2025, 07:04 PM UTC
The issue affecting Project loading has been identified as stemming from an upstream provider incident with Fly.io. Their team is aware and actively working toward a resolution. We are continuing to monitor their progress and will share updates as they become available. You can follow their status here: https://status.flyio.net/incidents/9mp5q0wc58bh.
- identified Jul 17, 2025, 10:01 PM UTC
The issue with Projects not loading remains ongoing and is still tied to an incident with our upstream provider, Fly.io. Their team is continuing to work on a resolution, and we are actively monitoring the situation. We’ll provide another update as soon as we have more information. You can follow their progress here: https://status.flyio.net/incidents/9mp5q0wc58bh.
- monitoring Jul 17, 2025, 10:40 PM UTC
Our upstream provider, Fly.io, has implemented a fix for the issue that was impacting Projects loading. We are now seeing recovery and will be monitoring as we verify full stability. Projects should now load as intended. You can continue to follow their updates here: https://status.flyio.net/incidents/9mp5q0wc58bh. We’ll provide confirmation once the issue is fully resolved.
- resolved Jul 17, 2025, 11:40 PM UTC
The issue affecting Projects loading has been resolved. Our upstream provider, Fly.io, has fully recovered, and we have confirmed that services are now stable and functioning as expected. Thank you for your patience during this disruption. For reference, you can view the incident details here: https://status.flyio.net/incidents/9mp5q0wc58bh.