Builder.io experienced a minor incident on July 25, 2025 affecting Projects, lasting 6h 18m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jul 25, 2025, 04:15 PM UTC
We are currently experiencing issues retrieving data for some existing Projects, which may prevent them from loading as expected. Our team is actively investigating and working to implement a resolution
- identified Jul 25, 2025, 04:17 PM UTC
The issue has been identified and a fix is being implemented.
- identified Jul 25, 2025, 06:04 PM UTC
We’ve identified the cause of the issue affecting access to some existing Projects. Our team is still actively working on a resolution and monitoring progress closely. We’ll share further updates as we continue remediation efforts.
- identified Jul 25, 2025, 08:33 PM UTC
We’re continuing to work on resolving the issue impacting access to some existing Projects. Remediation efforts are still in progress. We’ll provide another update as soon as we have more to share.
- monitoring Jul 25, 2025, 09:02 PM UTC
A fix has been implemented. Access to existing Projects has been restored, and systems are currently performing as expected. We are continuing to observe stability and will provide a final update once full resolution is confirmed.
- resolved Jul 25, 2025, 10:34 PM UTC
The issue affecting access to existing Projects has been fully resolved. All systems are operating normally, and no further impact is expected. Thank you for your patience while we worked to restore full functionality.