Builder.io experienced a major incident on September 4, 2025 affecting Content Delivery APIs, lasting 45m. The incident has been resolved; the full update timeline is below.
Affected components
Content Delivery APIs
Update timeline
- investigating Sep 04, 2025, 02:07 PM UTC
We are currently experiencing a Content API issue and are actively investigating the source of the issue. Some users may experience increased latency due to cache database latency increases.
- identified Sep 04, 2025, 02:46 PM UTC
The issue has been identified, and we are actively working on implementing some countermeasures.
- monitoring Sep 04, 2025, 02:51 PM UTC
A fix has been implemented and we are monitoring.
- resolved Sep 04, 2025, 03:15 PM UTC
This incident has been resolved.