Builder.io incident

Elevated Latency on some Content API calls

Minor Resolved View vendor source →

Builder.io experienced a minor incident on September 29, 2025 affecting Content Delivery APIs, lasting 21m. The incident has been resolved; the full update timeline is below.

Started
Sep 29, 2025, 10:09 PM UTC
Resolved
Sep 29, 2025, 10:31 PM UTC
Duration
21m
Detected by Pingoru
Sep 29, 2025, 10:09 PM UTC

Affected components

Content Delivery APIs

Update timeline

  1. investigating Sep 29, 2025, 10:09 PM UTC

    We are currently investigating this issue.

  2. resolved Sep 29, 2025, 10:31 PM UTC

    Read latency on the primary caching infrastructure became elevated and latency increased as traffic was gradually failed over to backup caching infrastructure.