Builder.io incident

Elevated Content API latency

Major Resolved View vendor source →

Builder.io experienced a major incident on October 2, 2025 affecting Content Delivery APIs, lasting 56m. The incident has been resolved; the full update timeline is below.

Started
Oct 02, 2025, 05:20 PM UTC
Resolved
Oct 02, 2025, 06:16 PM UTC
Duration
56m
Detected by Pingoru
Oct 02, 2025, 05:20 PM UTC

Affected components

Content Delivery APIs

Update timeline

  1. identified Oct 02, 2025, 05:20 PM UTC

    The issue has been identified and a fix is being implemented.

  2. identified Oct 02, 2025, 05:39 PM UTC

    We have identified a large increase in latency from our Google Firestore database cluster. Customers may be seeing elevated instances of 429 responses

  3. resolved Oct 02, 2025, 06:16 PM UTC

    This incident has been resolved.