Builder.io incident

Elevated Content API latency

Major Resolved View vendor source →

Builder.io experienced a major incident on October 2, 2025 affecting Content Delivery APIs, lasting 11m. The incident has been resolved; the full update timeline is below.

Started
Oct 02, 2025, 08:10 PM UTC
Resolved
Oct 02, 2025, 08:21 PM UTC
Duration
11m
Detected by Pingoru
Oct 02, 2025, 08:10 PM UTC

Affected components

Content Delivery APIs

Update timeline

  1. investigating Oct 02, 2025, 08:10 PM UTC

    We have identified a large increase in latency from our Google Firestore database cluster. Customers may be seeing elevated instances of 429 responses.

  2. identified Oct 02, 2025, 08:15 PM UTC

    We have identified an increase in latency from our Google Firestore database cluster. Customers may be seeing elevated instances of 429 responses.

  3. resolved Oct 02, 2025, 08:21 PM UTC

    This incident has been resolved.