Builder Prime incident

Issue with Automation Jobs

Major Resolved View vendor source →

Builder Prime experienced a major incident on August 19, 2025 affecting Web and Mobile Apps, lasting 13m. The incident has been resolved; the full update timeline is below.

Started
Aug 19, 2025, 05:04 PM UTC
Resolved
Aug 19, 2025, 05:17 PM UTC
Duration
13m
Detected by Pingoru
Aug 19, 2025, 05:04 PM UTC

Affected components

Web and Mobile Apps

Update timeline

  1. investigating Aug 19, 2025, 05:04 PM UTC

    We are currently investigating an issue with automations not triggering.

  2. monitoring Aug 19, 2025, 05:10 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Aug 19, 2025, 05:17 PM UTC

    This incident has been resolved.