Bugcrowd incident

Database Issue

Notice Resolved View vendor source →

Bugcrowd experienced a notice incident on March 11, 2018, lasting 1h. The incident has been resolved; the full update timeline is below.

Started
Mar 11, 2018, 08:28 AM UTC
Resolved
Mar 11, 2018, 09:28 AM UTC
Duration
1h
Detected by Pingoru
Mar 11, 2018, 08:28 AM UTC

Update timeline

  1. resolved Mar 12, 2018, 07:54 PM UTC

    At 12:28am PST a database upgrade was initiated by our vendor, outside the communicated time window. Our engineering team was alerted and able to deploy a fix at 1:28am PST. After that fix, there was an additional 58 minutes where we saw intermittent issues as our systems came online. We have outlined and begun implementing adjustments to prevent similar issues from happening again.