Buffer experienced a minor incident on February 27, 2026 affecting Buffer iOS App and Buffer Web App and 1 more component, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Feb 26, 2026, 11:57 AM UTC
Status: Investigating We’re currently investigating an issue causing Instagram reels to fail for many users. Our team is actively working to resolve this as quickly as possible. We sincerely apologise for the disruption. Affected components Buffer Web App (Degraded performance) Buffer Android App (Degraded performance) Buffer iOS App (Degraded performance)
- identified Feb 26, 2026, 01:25 PM UTC
Status: Identified We’ve identified that the issues with Instagram Reel publishing are originating from Meta’s API. Our engineering team is actively monitoring the situation and staying in close contact with Meta for updates. In the meantime, if you need to share your Reel content, you can schedule it as a notification post: https://support.buffer.com/article/658-using-notification-publishing. This will ensure you don’t miss your posting window while we work toward a resolution. We truly appreciate your patience Affected components Buffer Web App (Degraded performance) Buffer Android App (Degraded performance) Buffer iOS App (Degraded performance)
- resolved Feb 27, 2026, 09:22 AM UTC
Status: Resolved The issue with Instagram Reels and Stories with video has been fully resolved. We appreciate your understanding and apologise for any disruption this may have caused. Affected components Buffer Web App (Operational) Buffer Android App (Operational) Buffer iOS App (Operational)