Buffer incident

Issue with image cropping

Minor Resolved View vendor source →
Started
Apr 10, 2026, 02:29 AM UTC
Resolved
Apr 10, 2026, 02:29 AM UTC
Duration
Detected by Pingoru
Apr 10, 2026, 02:29 AM UTC

Affected components

Buffer iOS AppBuffer Web AppBuffer Android App

Update timeline

  1. identified Apr 10, 2026, 01:18 AM UTC

    Status: Identified We’ve identified the root cause of the issue affecting image cropping and are in the process of implementing a fix. We sincerely apologise for the disruption and will continue to update you on our progress. Affected components Buffer Web App (Degraded performance) Buffer Android App (Degraded performance) Buffer iOS App (Degraded performance)

  2. monitoring Apr 10, 2026, 01:40 AM UTC

    Status: Monitoring The issue affecting image cropping has been fixed, and we’re keeping an eye on it to ensure it continues to run smoothly. Thank you for your patience as we worked to resolve this issue. Affected components Buffer iOS App (Operational) Buffer Web App (Operational) Buffer Android App (Operational)

  3. resolved Apr 10, 2026, 02:29 AM UTC

    Status: Resolved The issue with image cropping have been fully resolved, and it’s functioning as expected again. If you encounter any further problems, please don’t hesitate to reach out to our team. Affected components Buffer Web App (Operational) Buffer Android App (Operational) Buffer iOS App (Operational)

Looking to track Buffer downtime and outages?

Pingoru polls Buffer's status page every 5 minutes and alerts you the moment it reports an issue — before your customers do.

  • Real-time alerts when Buffer reports an incident
  • Email, Slack, Discord, Microsoft Teams, and webhook notifications
  • Track Buffer alongside 5,000+ providers in one dashboard
  • Component-level filtering
  • Notification groups + maintenance calendar
Start monitoring Buffer for free

5 free monitors · No credit card required