Issue Publishing Posts to Instagram and Threads

Update timeline

1. investigating May 02, 2026, 10:40 AM UTC

   Status: Investigating We’re currently investigating an issue causing Instagram and Threads posts to fail for many users. Our team is actively working to resolve this as quickly as possible. We sincerely apologise for the disruption. Affected components Buffer Web App (Degraded performance) Buffer Android App (Degraded performance) Buffer iOS App (Degraded performance)

2. monitoring May 03, 2026, 08:41 AM UTC

   Status: Monitoring Meta confirmed this was an issue on their side and has implemented a fix. We're happy to share that posting to Instagram and Threads has been returning to normal over the past few hours, and we’re continuing to monitor things closely. If you have any failed posts in your queue, please retry them now and they should publish as expected. We’re very sorry for the interruption today. We know issues like this can cause significant disruption, and we’ll continue working with third parties and within our own team to improve reliability wherever we can. Thank you for your patience. Affected components Buffer Web App (Degraded performance) Buffer Android App (Degraded performance) Buffer iOS App (Degraded performance)

3. resolved May 03, 2026, 06:19 PM UTC

   Status: Resolved We're pleased to confirm that this incident has been fully resolved. Posting to Instagram and Threads is operating normally, and all affected services have been restored. If you continue to experience problems after retrying, please reach out to our support team. Thank you again for your patience while we worked through this. Affected components Buffer Web App (Operational) Buffer Android App (Operational) Buffer iOS App (Operational)