Bucks County Community College incident
8/14/2022 - Systems Outage - Self Service
Bucks County Community College experienced a major incident on August 14, 2022 affecting Student Planning, lasting 2h 7m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Aug 14, 2022, 01:50 PM UTC
ITS is currently investigating an issue with Self Service. Several instructors have reported that they are unable to enter their grades. We are looking into it and we’ll update you when we have more information. Thanks for your patience, Help Desk and Services Center
- resolved Aug 14, 2022, 03:57 PM UTC
The earlier issues affecting Self Service have been resolved and we've had two instructors report that they were able to successfully enter their grades. Self Service is available and fully operational. We will monitor it throughout the day. Thanks, Help Desk and Services Center