Bucks County Community College incident

07/14/2023 - Systems Outage Alert - "old" MyBucks

Critical Resolved View vendor source →

Bucks County Community College experienced a critical incident on July 15, 2023 affecting MyBucks - old, lasting 13h 15m. The incident has been resolved; the full update timeline is below.

Started
Jul 15, 2023, 01:56 AM UTC
Resolved
Jul 15, 2023, 03:12 PM UTC
Duration
13h 15m
Detected by Pingoru
Jul 15, 2023, 01:56 AM UTC

Affected components

MyBucks - old

Update timeline

  1. identified Jul 15, 2023, 01:56 AM UTC

    ITS staff successfully completed the network core migration earlier this evening with one fallout. "Old" MyBucks is not accessible from on or off campus. We are working to resolve the issue but it will likely be down all day Saturday, 7/15. We'll post an all clear once it is back online. Thanks, Help Desk and Services Center

  2. resolved Jul 15, 2023, 03:12 PM UTC

    ITS Staff have resolved the issue affecting "old" MyBucks and it is now accessible from on and off campus locations. All ITS services are fully operational and available. Thanks, Help Desk and Services Center