Bucks County Community College incident

10/26/2023 - Systems Outage - OneLogin

Critical Resolved View vendor source →

Bucks County Community College experienced a critical incident on October 26, 2023 affecting OneLogin - SSO Handler, lasting 6h 46m. The incident has been resolved; the full update timeline is below.

Started
Oct 26, 2023, 01:27 PM UTC
Resolved
Oct 26, 2023, 08:14 PM UTC
Duration
6h 46m
Detected by Pingoru
Oct 26, 2023, 01:27 PM UTC

Affected components

OneLogin - SSO Handler

Update timeline

  1. identified Oct 26, 2023, 01:27 PM UTC

    OneLogin is currently experiencing issues. The vendor is working to resolve the situation as quickly as possible. At this time you may or may not be able to login. Some users are unaffected and others are unable to login or receive the MFA code. We will update you as more information becomes available. Thanks, Help Desk and Services Center Check status at bucks.edu/status

  2. identified Oct 26, 2023, 01:41 PM UTC

    We are continuing to work on a fix for this issue.

  3. monitoring Oct 26, 2023, 04:55 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Oct 26, 2023, 08:14 PM UTC

    This incident has been resolved.