Bucks County Community College incident

1/25/2024 - Systems Maintenance Outage - Colleague

Bucks County Community College experienced a major incident on January 26, 2024 affecting Colleague UI, lasting 7h 48m. The incident has been resolved; the full update timeline is below.

Started: Jan 26, 2024, 04:50 AM UTC
Resolved: Jan 26, 2024, 12:39 PM UTC
Duration: 7h 48m
Detected by Pingoru: Jan 26, 2024, 04:50 AM UTC

Affected components

Colleague UI

Update timeline

investigating Jan 26, 2024, 04:50 AM UTC

ITS is currently investigating an issue with Self Service. We will update with more information as it becomes available. Thanks for your patience, Help Desk and Services Center
resolved Jan 26, 2024, 12:39 PM UTC

This incident has been resolved.
postmortem Jan 26, 2024, 12:41 PM UTC

The issue affecting Colleague/Self Service has been resolved. All systems are available and fully operational.