Bucks County Community College incident

7/19/2024 - Widespread Computer Outage

Notice Resolved View vendor source →

Bucks County Community College experienced a notice incident on July 19, 2024 affecting Microsoft 365 Applications, lasting 3d 3h. The incident has been resolved; the full update timeline is below.

Started
Jul 19, 2024, 12:45 PM UTC
Resolved
Jul 22, 2024, 04:31 PM UTC
Duration
3d 3h
Detected by Pingoru
Jul 19, 2024, 12:45 PM UTC

Affected components

Microsoft 365 Applications

Update timeline

  1. investigating Jul 19, 2024, 12:45 PM UTC

    IT is investigating a widespread outage affecting many computers. Please check back here for updates. IT Services is investigating a widespread outage affecting many computers. Please be sure to check back here for updates, as this may require steps from you to resolve.

  2. identified Jul 19, 2024, 02:54 PM UTC

    IT Services is investigating a widespread outage affecting many computers. Please be sure to check https://www.bucks.edu/resources/it/outage/ for updates, as this may require steps from you to resolve. Thanks, Help Desk and Services Center

  3. monitoring Jul 19, 2024, 05:33 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. monitoring Jul 20, 2024, 03:45 PM UTC

    We are continuing to monitor for any further issues.

  5. monitoring Jul 20, 2024, 03:46 PM UTC

    We are continuing to monitor for any further issues.

  6. resolved Jul 22, 2024, 04:31 PM UTC

    This incident has been resolved.