Bucks County Community College incident

4/16/2025 - Systems Outage - Zoom

Critical Resolved View vendor source →

Bucks County Community College experienced a critical incident on April 16, 2025 affecting Zoom, lasting 2h 11m. The incident has been resolved; the full update timeline is below.

Started
Apr 16, 2025, 07:23 PM UTC
Resolved
Apr 16, 2025, 09:35 PM UTC
Duration
2h 11m
Detected by Pingoru
Apr 16, 2025, 07:23 PM UTC

Affected components

Zoom

Update timeline

  1. investigating Apr 16, 2025, 07:23 PM UTC

    Zoom is experiencing some service interruptions causing users to be unable to access services. ITS is monitoring Zoom for updates. As a reminder, Teams is available for all Fac/Staff/Students. Microsoft Teams Meetings is also available in Canvas for all instructors to use with students in their Canvas course spaces if necessary. Thanks, Help Desk and Services Center

  2. resolved Apr 16, 2025, 09:35 PM UTC

    All Zoom services have been restored and are available to users. If you continue to experience issues with service please contact the college's Help Desk at [email protected].