Buckaroo experienced a critical incident on June 4, 2025 affecting Processor, lasting 53m. The incident has been resolved; the full update timeline is below.
Affected components
Processor
Update timeline
- investigating Jun 04, 2025, 12:17 PM UTC
We are currently experiencing an outage with our POS service. All PIN transactions are currently failing. We are working on a solution and will keep you updated.
- monitoring Jun 04, 2025, 12:24 PM UTC
The issue has been resolved. We will continue to monitor the situation.
- resolved Jun 04, 2025, 01:10 PM UTC
The issue has been resolved. Earlier we have sent the wrong information through email regarding the POS outage. Only Buckaroo terminals were affected by the outage. Apologies, Team Buckaroo