Buckaroo experienced a notice incident on April 14, 2025 affecting Payouts, lasting 1d. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Apr 14, 2025, 07:05 AM UTC
Point of Sale payouts for this morning may be missing or incomplete. We are aware of the issue and working to resolve it. We apologize for any inconvenience this may cause and will provide further updates as soon as we have additional information.
- identified Apr 14, 2025, 03:03 PM UTC
Our processing partner CCV has identified the root cause of the issue affecting Point of Sale payouts. They are currently working on a solution. Unfortunately, this means that outgoing merchant payments will not be processed today. We understand the impact this may have and sincerely apologize for the inconvenience. We will continue to monitor the situation closely and provide further updates as soon as more information becomes available. Thank you for your patience and understanding.
- resolved Apr 15, 2025, 07:36 AM UTC
All missing Point of Sale transactions have been paid out.