broadpeak.io incident

Egress and Ads consumption not computed

Notice Resolved View vendor source →

broadpeak.io experienced a notice incident on November 3, 2023 affecting Broadpeak.io Webapp and Broadpeak.io API, lasting 10d 1h. The incident has been resolved; the full update timeline is below.

Started
Nov 03, 2023, 09:50 AM UTC
Resolved
Nov 13, 2023, 11:08 AM UTC
Duration
10d 1h
Detected by Pingoru
Nov 03, 2023, 09:50 AM UTC

Affected components

Broadpeak.io WebappBroadpeak.io API

Update timeline

  1. identified Nov 03, 2023, 09:50 AM UTC

    These consumptions are currently not being reported and will appear as 0 both in the Broadpeak.io webapp dashboard page and with the API. The problem is located and is being addressed. This does not affect streaming service.

  2. resolved Nov 13, 2023, 11:08 AM UTC

    Egress and ads consumption reporting is now accurate. A recent infrastructure change resulted in access issues, requiring data re-ingestion.