broadpeak.io incident

Streaming issue

Critical Resolved View vendor source →

broadpeak.io experienced a critical incident on January 24, 2024 affecting Content Replacement application and Virtual Channel application and 1 more component, lasting 1h 18m. The incident has been resolved; the full update timeline is below.

Started
Jan 24, 2024, 10:29 AM UTC
Resolved
Jan 24, 2024, 11:47 AM UTC
Duration
1h 18m
Detected by Pingoru
Jan 24, 2024, 10:29 AM UTC

Affected components

Content Replacement applicationVirtual Channel applicationDynamic Ad Insertion application

Update timeline

  1. investigating Jan 24, 2024, 10:29 AM UTC

    Streaming is not working on test and trial services. Production services are not impacted. We are investigating this issue.

  2. identified Jan 24, 2024, 10:35 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jan 24, 2024, 10:55 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jan 24, 2024, 11:47 AM UTC

    This incident has been resolved.