broadpeak.io incident

Service preview page does not decode HLS streams

Minor Resolved View vendor source →

broadpeak.io experienced a minor incident on March 10, 2022 affecting Broadpeak.io Webapp, lasting 3d 13h. The incident has been resolved; the full update timeline is below.

Started
Mar 10, 2022, 09:12 PM UTC
Resolved
Mar 14, 2022, 10:24 AM UTC
Duration
3d 13h
Detected by Pingoru
Mar 10, 2022, 09:12 PM UTC

Affected components

Broadpeak.io Webapp

Update timeline

  1. identified Mar 10, 2022, 09:12 PM UTC

    We are aware that the service preview page of our WebApp does not decode HLS streams since the Wednesday, March 9th platform update. We will provide a fix as soon as possible. This issue does not impact the ability of our platform to process and deliver HLS streams correctly. In the meantime, please use another player to watch HLS sources and services, such as https://demo.theoplayer.com/test-your-stream-with-statistics

  2. identified Mar 11, 2022, 05:43 PM UTC

    We have a fix available for this issue. It will be deployed on Monday. Thanks for your patience.

  3. resolved Mar 14, 2022, 10:24 AM UTC

    We have deployed a fix. Enjoy HLS decoding in the preview page again!