broadpeak.io experienced a major incident on May 3, 2022 affecting Broadpeak.io Webapp and Broadpeak.io API, lasting 5h 34m. The incident has been resolved; the full update timeline is below.
Affected components
Broadpeak.io WebappBroadpeak.io API
Update timeline
- identified May 03, 2022, 03:55 PM UTC
A platform update deployed today has introduced an issue with the URL displayed for existing services (created before the update). This causes the output video preview to fail displaying. If you have kept the URL that was previously displayed, you can keep using it because it is still working. If you create a new service the displayed URL is correct. We are investigating how to best fix this issue.
- monitoring May 03, 2022, 08:00 PM UTC
Service URLs have been fixed. We are checking that everything is back to normal. Please report any issue.
- resolved May 03, 2022, 09:30 PM UTC
This incident has been resolved.