broadpeak.io incident

End-user streaming session disruption during blackout

Minor Resolved View vendor source →

broadpeak.io experienced a minor incident on August 13, 2022 affecting Content Replacement application, lasting 26m. The incident has been resolved; the full update timeline is below.

Started
Aug 13, 2022, 08:42 PM UTC
Resolved
Aug 13, 2022, 09:08 PM UTC
Duration
26m
Detected by Pingoru
Aug 13, 2022, 08:42 PM UTC

Affected components

Content Replacement application

Update timeline

  1. investigating Aug 13, 2022, 08:42 PM UTC

    We have identified an issue that can cause streaming session interruption for some user during or just after a blackout slot. We are actively working on a resolution.

  2. identified Aug 13, 2022, 08:54 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Aug 13, 2022, 08:58 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Aug 13, 2022, 09:08 PM UTC

    This incident has been resolved.