broadpeak.io incident

Streaming services restarting in loop

Major Resolved View vendor source →

broadpeak.io experienced a major incident on October 3, 2024 affecting Content Replacement application and Virtual Channel application and 1 more component, lasting 39m. The incident has been resolved; the full update timeline is below.

Started
Oct 03, 2024, 11:05 AM UTC
Resolved
Oct 03, 2024, 11:44 AM UTC
Duration
39m
Detected by Pingoru
Oct 03, 2024, 11:05 AM UTC

Affected components

Content Replacement applicationVirtual Channel applicationDynamic Ad Insertion application

Update timeline

  1. identified Oct 03, 2024, 11:05 AM UTC

    We are currently experiencing failed sessions following a platform upgrade. We are reverting the changes.

  2. monitoring Oct 03, 2024, 11:37 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring Oct 03, 2024, 11:37 AM UTC

    We are continuing to monitor for any further issues.

  4. resolved Oct 03, 2024, 11:44 AM UTC

    This incident has been resolved.