CloudHealth degraded asset ingestion

Update timeline

1. investigating Apr 21, 2026, 09:59 PM UTC

   We continue to work on a fix. We will provide updates as new information becomes available.

2. investigating Apr 22, 2026, 04:36 PM UTC

   We are currently working through a data rebuild to ensure asset data is accurate and up to date. While the rebuild is processing as expected, it is taking a bit longer than anticipated to reach 100% completion. Current Status: - Asset Data Availability: You can still access and view asset data; however, please note that the information is currently approximately 36 hours behind (stale) from the initial service interruption for all GCP assets and a limited number of Azure assets. - Next Steps: Once the rebuild of the source data completes, our team will validate and then reset the cached data to clear the stale assets from the system. We appreciate your patience while we ensure your data integrity is maintained. We will provide further updates as new information becomes available.

3. resolved Apr 24, 2026, 01:47 PM UTC

   We are pleased to share that asset collection has now fully caught up, and asset data within the platform is up to date. While the backlog has been cleared and data accuracy is restored, our engineering team will continue to monitor the service closely to ensure continued stability and performance. At this time, no further action is required on your part. We will provide additional updates as new information becomes available.