Broadcom Web Isolation incident

Web Isolation Connectivity Issue

Major Resolved View vendor source →

Broadcom Web Isolation experienced a major incident on October 15, 2026, lasting 1d 1h. The incident has been resolved; the full update timeline is below.

Started
Oct 15, 2026, 02:26 AM UTC
Resolved
Oct 16, 2026, 04:03 AM UTC
Duration
1d 1h
Detected by Pingoru
Oct 15, 2026, 02:26 AM UTC

Update timeline

  1. investigating Oct 15, 2026, 02:26 AM UTC

    We are aware of an issue with customers using Cloud SWG in conjunction with Web Isolation. Customers may experience network errors when attempting to access websites that have a Web Isolation policy applied. Our engineering teams are engaged and actively investigating the issue. We will provide updates as more information becomes available.

  2. investigating Oct 15, 2026, 03:37 AM UTC

    We have identified the cause of the issue and have implemented a fix. We will now monitor the service for stability and provide updates as soon as new information becomes available.

  3. resolved Oct 16, 2026, 04:03 AM UTC

    We have monitored the service for stability and this incident shall now be closed.