Broadcom Support/Partner Services Outage History
Broadcom Support/Partner Services is up right nowPingoru has recorded 62 incidents for Broadcom Support/Partner Services: 62 in the last 12 months and 30 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 5 | 125 of 720 (17%) |
| May 2026 | 2 | 133 of 744 (18%) |
| June 2026 | 11 | 538 of 720 (75%) |
| July 2026 | 14 | 436 of 744 (59%) |
| August 2026 | 7 | 176 of 744 (24%) |
| September 2026 | 8 | 662 of 720 (92%) |
| October 2026 | 15 | 309 of 589 (52%) |
Incidents, newest first
Major June 3, 2026 Issues with Alarms Affecting all Application Nodes 1d 13h
Started Jun 03, 2026, 05:00 PM UTC· resolved Jun 05, 2026, 06:20 AM UTC
- investigating Jun 03, 2026, 05:00 PM UTC
Broadcom Engineering is investigating issues with alarms, including but not limited to: - Errors in the UI when loading certain data in the Alarm Summary, Alarm Console, or Alarm Detail pages - Network Path, Web Path, and Monitoring Point information not populating properly in alarms We are investigating the issue and will post updates here.
- investigating Jun 03, 2026, 07:51 PM UTC
We have implemented a fix and we are monitoring the situation
Major June 1, 2026 Endpoint Security: Cloud Portal Policy Issue 1d 3h
Started Jun 01, 2026, 06:13 PM UTC· resolved Jun 02, 2026, 09:33 PM UTC
- resolved Jun 02, 2026, 09:33 PM UTC
We have monitored the service for stability and this incident shall now be closed.
Major June 1, 2026 Enterprise Cloud Console - Threat Alerts are not being presented 1d 2h
Started Jun 01, 2026, 02:22 PM UTC· resolved Jun 02, 2026, 04:31 PM UTC
- resolved Jun 02, 2026, 04:31 PM UTC
We have monitored the service for stability and this incident shall now be closed.
Major May 29, 2026 Carbon Black - Endpoint Standard - Customers may be experiencing failures with the Cloud Analysis Service 3d 3h
Started May 29, 2026, 02:24 PM UTC· resolved Jun 01, 2026, 05:48 PM UTC
- investigating May 29, 2026, 02:45 PM UTC
We have identified the cause of the issue and have implemented a fix. We will now monitor the service for stability and provide updates as soon as new information becomes available.
- resolved Jun 01, 2026, 05:48 PM UTC
We have monitored the service for stability and this incident shall now be closed.
Major May 5, 2026 Cloud SWG: DNS Errors for .de Domains 3d 3h
Started May 05, 2026, 10:18 PM UTC· resolved May 09, 2026, 01:33 AM UTC
- investigating May 05, 2026, 11:32 PM UTC
We are seeing DNS failure rate back to normal. Based on our tests, the DNS queries are working fine for the .de hostnames. We will now monitor the service for stability and provide updates as soon as new information becomes available.
Major April 23, 2026 Carbon Black: Missing Fields in Event/Alert Search and Data Forwarder 23h 16m
Started Apr 23, 2026, 04:37 PM UTC· resolved Apr 24, 2026, 03:53 PM UTC
- resolved Apr 24, 2026, 03:53 PM UTC
We have monitored the service for stability and this incident shall now be closed.
Major April 21, 2026 CloudHealth degraded asset ingestion –
Started Apr 21, 2026, 02:46 PM UTC· resolved Apr 21, 2026, 02:46 PM UTC
- investigating Apr 22, 2026, 04:36 PM UTC
We are currently working through a data rebuild to ensure asset data is accurate and up to date. While the rebuild is processing as expected, it is taking a bit longer than anticipated to reach 100% completion. Current Status: - Asset Data Availability: You can still access and view asset data; however, please note that the information is currently approximately 36 hours behind (stale) from the initial service interruption for all GCP assets and a limited number of Azure assets. - Next Steps: Once the rebuild of the source data completes, our team will validate and then reset the cached data to clear the stale assets from the system. We appreciate your patience while we ensure your data integrity is maintained. We will provide further updates as new information becomes available.
- resolved Apr 24, 2026, 01:47 PM UTC
We are pleased to share that asset collection has now fully caught up, and asset data within the platform is up to date. While the backlog has been cleared and data accuracy is restored, our engineering team will continue to monitor the service closely to ensure continued stability and performance. At this time, no further action is required on your part. We will provide additional updates as new information becomes available.
Major April 19, 2026 CASB Gatelet unavailable 1d 4h
Started Apr 19, 2026, 07:49 PM UTC· resolved Apr 20, 2026, 11:55 PM UTC
- investigating Apr 19, 2026, 10:22 PM UTC
We have identified the cause of the issue and have implemented a fix. We will now monitor the service for stability and provide updates if new information becomes available.
- resolved Apr 20, 2026, 11:55 PM UTC
We have monitored the service for stability and this incident shall now be closed.
Major April 17, 2026 Carbon Black: Event Processing Issue 9h 27m
Started Apr 17, 2026, 11:08 AM UTC· resolved Apr 17, 2026, 08:35 PM UTC
- resolved Apr 17, 2026, 08:35 PM UTC
We have identified the cause of the issue and have implemented a fix. After monitoring the environment for stability, this issue is now resolved.
Major April 14, 2026 APIM NA Staging Portal Intermittent Synchronization Problem 3d 1h
Started Apr 14, 2026, 07:00 PM UTC· resolved Apr 17, 2026, 08:36 PM UTC
- resolved Apr 17, 2026, 08:36 PM UTC
We have monitored the service for stability and this incident shall now be closed.