Broadcom Edge Secure Web Gateway Outage History
Broadcom Edge Secure Web Gateway is up right nowPingoru has recorded 76 incidents for Broadcom Edge Secure Web Gateway: 76 in the last 12 months and 38 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 6 | 126 of 720 (18%) |
| May 2026 | 2 | 200 of 744 (27%) |
| June 2026 | 11 | 538 of 720 (75%) |
| July 2026 | 19 | 466 of 744 (63%) |
| August 2026 | 9 | 282 of 744 (38%) |
| September 2026 | 14 | 541 of 720 (75%) |
| October 2026 | 15 | 309 of 586 (53%) |
Incidents, newest first
Major July 7, 2026 Endpoint Security: Email Issue 1d 3h
Started Jul 07, 2026, 06:09 PM UTC· resolved Jul 08, 2026, 10:08 PM UTC
- investigating Jul 07, 2026, 10:35 PM UTC
We have implemented a fix. We will now monitor the service for stability and provide updates as soon as new information becomes available.
- resolved Jul 08, 2026, 10:08 PM UTC
We have monitored the service for stability and this incident shall now be closed.
Major July 2, 2026 Symantec Enterprise Cloud Platform: DLP Settings Issue 1d 1h
Started Jul 02, 2026, 05:13 PM UTC· resolved Jul 03, 2026, 06:16 PM UTC
- resolved Jul 03, 2026, 06:16 PM UTC
We have monitored the service for stability and this incident shall now be closed.
Major July 1, 2026 Symantec Endpoint Security - Users unable to login in the US region 23h 18m
Started Jul 01, 2026, 12:54 PM UTC· resolved Jul 02, 2026, 12:12 PM UTC
- resolved Jul 02, 2026, 12:12 PM UTC
We have monitored the service for stability and this incident shall now be closed.
Major June 23, 2026 Alarm Decoration Is currently impacted in all application nodes 8d
Started Jun 23, 2026, 08:39 PM UTC· resolved Jul 01, 2026, 09:21 PM UTC
- investigating Jun 23, 2026, 08:39 PM UTC
We have identified an issue with alarm decoration across all NIS nodes. We are investigating the issue and will post updates here. Thanks, Broadcom Engineering.
- investigating Jun 23, 2026, 09:15 PM UTC
We have identified the cause of the issue and have implemented a fix. We will now monitor the service for stability and provide updates as soon as new information becomes available.
Major June 22, 2026 Issue with Voice Delivery 8d 16h
Started Jun 22, 2026, 08:18 PM UTC· resolved Jul 01, 2026, 01:00 PM UTC
- investigating Jun 22, 2026, 09:40 PM UTC
Our Voice provider has implemented a fix. We will now monitor the service for stability and provide updates as soon as new information becomes available.
Major June 22, 2026 Clarity login delays on Production-EU1-003 1d
Started Jun 22, 2026, 08:27 AM UTC· resolved Jun 23, 2026, 08:33 AM UTC
- resolved Jun 23, 2026, 08:33 AM UTC
We have monitored the service for stability and this incident shall now be closed.
Major June 19, 2026 Logs Issue (US Region) 3d
Started Jun 19, 2026, 02:45 PM UTC· resolved Jun 22, 2026, 03:07 PM UTC
- resolved Jun 22, 2026, 03:07 PM UTC
We have monitored the service for stability and this incident shall now be closed.
Major June 17, 2026 Intermittent Cloud Portal issues in EU region 1d 11h
Started Jun 17, 2026, 06:40 AM UTC· resolved Jun 18, 2026, 06:06 PM UTC
- resolved Jun 18, 2026, 06:06 PM UTC
We have monitored the service for stability and this incident shall now be closed.
Major June 16, 2026 Email Security Cloud - US West region - small fraction customers may be experiencing email delays. 1d 5h
Started Jun 16, 2026, 09:08 AM UTC· resolved Jun 17, 2026, 02:59 PM UTC
- resolved Jun 17, 2026, 02:59 PM UTC
We have monitored the service for stability and this incident shall now be closed.
Major June 10, 2026 Temporary Performance Issues Affecting Rally Login 3h 53m
Started Jun 10, 2026, 12:47 PM UTC· resolved Jun 10, 2026, 04:40 PM UTC
- resolved Jun 10, 2026, 04:40 PM UTC
We have monitored the service for stability and this incident shall now be closed.
Major June 10, 2026 Carbon Black - Delayed events and alert processing in the EU region 5d 5h
Started Jun 10, 2026, 11:41 AM UTC· resolved Jun 15, 2026, 04:59 PM UTC
- investigating Jun 10, 2026, 01:22 PM UTC
We have identified the cause of the issue and have implemented a fix. We will now monitor the service for stability and provide updates as soon as new information becomes available.
Major June 3, 2026 Issues with Alarms Affecting all Application Nodes 1d 13h
Started Jun 03, 2026, 05:00 PM UTC· resolved Jun 05, 2026, 06:13 AM UTC
- investigating Jun 03, 2026, 05:00 PM UTC
Broadcom Engineering is investigating issues with alarms, including but not limited to: - Errors in the UI when loading certain data in the Alarm Summary, Alarm Console, or Alarm Detail pages - Network Path, Web Path, and Monitoring Point information not populating properly in alarms We are investigating the issue and will post updates here.
- investigating Jun 03, 2026, 07:51 PM UTC
We have implemented a fix and we are monitoring the situation
Major June 1, 2026 Endpoint Security: Cloud Portal Policy Issue 1d 3h
Started Jun 01, 2026, 06:13 PM UTC· resolved Jun 02, 2026, 09:33 PM UTC
- resolved Jun 02, 2026, 09:33 PM UTC
We have monitored the service for stability and this incident shall now be closed.
Major June 1, 2026 Enterprise Cloud Console - Threat Alerts are not being presented 1d 2h
Started Jun 01, 2026, 02:22 PM UTC· resolved Jun 02, 2026, 04:31 PM UTC
- resolved Jun 02, 2026, 04:31 PM UTC
We have monitored the service for stability and this incident shall now be closed.
Major May 29, 2026 Carbon Black - Endpoint Standard - Customers may be experiencing failures with the Cloud Analysis Service 3d 3h
Started May 29, 2026, 02:24 PM UTC· resolved Jun 01, 2026, 05:48 PM UTC
- investigating May 29, 2026, 02:45 PM UTC
We have identified the cause of the issue and have implemented a fix. We will now monitor the service for stability and provide updates as soon as new information becomes available.
- resolved Jun 01, 2026, 05:48 PM UTC
We have monitored the service for stability and this incident shall now be closed.
Major May 5, 2026 Cloud SWG: DNS Errors for .de Domains 5d 22h
Started May 05, 2026, 10:18 PM UTC· resolved May 11, 2026, 08:47 PM UTC
- investigating May 05, 2026, 11:32 PM UTC
We are seeing DNS failure rate back to normal. Based on our tests, the DNS queries are working fine for the .de hostnames. We will now monitor the service for stability and provide updates as soon as new information becomes available.
Minor April 24, 2026 Degraded Performance detected on status page 11h 50m Overall
Started Apr 24, 2026, 05:31 AM UTC· resolved Apr 24, 2026, 05:21 PM UTC
No vendor updates were posted for this incident.
Major April 23, 2026 Carbon Black: Missing Fields in Event/Alert Search and Data Forwarder 23h 16m
Started Apr 23, 2026, 04:37 PM UTC· resolved Apr 24, 2026, 03:53 PM UTC
- resolved Apr 24, 2026, 03:53 PM UTC
We have monitored the service for stability and this incident shall now be closed.
Major April 21, 2026 CloudHealth degraded asset ingestion –
Started Apr 21, 2026, 02:46 PM UTC· resolved Apr 21, 2026, 02:46 PM UTC
- investigating Apr 21, 2026, 09:59 PM UTC
We continue to work on a fix. We will provide updates as new information becomes available.
- investigating Apr 22, 2026, 04:47 AM UTC
Our internal teams are continuing to work on a fix. We will provide updates as new information becomes available.
- investigating Apr 24, 2026, 01:47 PM UTC
We are pleased to share that asset collection has now fully caught up, and asset data within the platform is up to date. While the backlog has been cleared and data accuracy is restored, our engineering team will continue to monitor the service closely to ensure continued stability and performance. At this time, no further action is required on your part. We will provide additional updates as new information becomes available.
Major April 19, 2026 CASB Gatelet unavailable 1d 4h
Started Apr 19, 2026, 07:49 PM UTC· resolved Apr 20, 2026, 11:55 PM UTC
- resolved Apr 20, 2026, 11:55 PM UTC
We have monitored the service for stability and this incident shall now be closed.
Major April 17, 2026 Carbon Black: Event Processing Issue 9h 27m
Started Apr 17, 2026, 11:08 AM UTC· resolved Apr 17, 2026, 08:35 PM UTC
- resolved Apr 17, 2026, 08:35 PM UTC
We have identified the cause of the issue and have implemented a fix. After monitoring the environment for stability, this issue is now resolved.
Major April 14, 2026 APIM NA Staging Portal Intermittent Synchronization Problem 3d 1h
Started Apr 14, 2026, 07:00 PM UTC· resolved Apr 17, 2026, 08:36 PM UTC
- resolved Apr 17, 2026, 08:36 PM UTC
We have monitored the service for stability and this incident shall now be closed.