Broadcom Edge Secure Web Gateway incident

Cloud Secure Web Gateway - Mumbai (GINMU) Customers will be experiencing browsing latency.

Major Resolved View vendor source →

Broadcom Edge Secure Web Gateway experienced a major incident on July 10, 2026, lasting 5d 5h. The incident has been resolved; the full update timeline is below.

Started
Jul 10, 2026, 02:29 PM UTC
Resolved
Jul 15, 2026, 08:20 PM UTC
Duration
5d 5h
Detected by Pingoru
Jul 10, 2026, 02:29 PM UTC

Update timeline

  1. investigating Jul 10, 2026, 06:45 PM UTC

    We have engaged our platform provider, and they are actively investigating the issue. We will provide further updates here as new information becomes available.

  2. resolved Jul 14, 2026, 02:07 PM UTC

    Performance issues at the Mumbai (GINMU) data center have resolved, and operations have returned to normal. We are closely monitoring the service to ensure continued stability and will provide further updates as new information becomes available.

  3. resolved Jul 15, 2026, 08:20 PM UTC

    We have monitored the service for stability and this incident shall now be closed.