Bringg Outage History
Bringg is up right nowPingoru has recorded 51 incidents for Bringg: 16 in the last 12 months and 5 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 0 | 0 of 720 (0%) |
| May 2026 | 2 | 2 of 744 (0%) |
| June 2026 | 3 | 9 of 720 (1%) |
| July 2026 | 0 | 0 of 744 (0%) |
| August 2026 | 1 | 2 of 744 (0%) |
| September 2026 | 2 | 8 of 720 (1%) |
| October 2026 | 2 | 15 of 509 (3%) |
Incidents, newest first
Minor October 20, 2026 Route Optimization delays and failures 12h 6m Access / Authentication (EU2-GCP), Access / Authentication (US3-GCP), Access / Authentication (US2-GCP), Access / Authentication (US4-GCP) and 61 more
Started Oct 20, 2026, 07:07 AM UTC· resolved Oct 20, 2026, 07:13 PM UTC
- investigating Oct 20, 2026, 07:07 AM UTC
We are investigating an issue affecting Route Optimization across all regions.
- investigating Oct 20, 2026, 07:09 AM UTC
We are continuing to investigate this issue.
- monitoring Oct 20, 2026, 08:18 AM UTC
The issue has been traced to a zonal networking incident at our cloud provider, Google Cloud (GCP). Our production infrastructure runs across multiple zones, which allowed the service to recover. We continue to monitor closely while our cloud provider works to fully resolve the underlying issue.
- monitoring Oct 20, 2026, 12:36 PM UTC
We are continuing to monitor for any further issues.
- monitoring Oct 20, 2026, 01:49 PM UTC
Quote requests and route optimization are being processed within normal response times in our US2 environment. We’re continuing to monitor performance to ensure it remains stable.
- resolved Oct 20, 2026, 07:13 PM UTC
This incident has been resolved.
Minor October 13, 2026 SMS Service failing with timeout on EU3 3h 6m Customer Experience (EU3-GCP)
Started Oct 13, 2026, 06:26 PM UTC· resolved Oct 13, 2026, 09:33 PM UTC
- investigating Oct 13, 2026, 06:26 PM UTC
We are investigating the issue where SMS service is failing with timeout sometimes. Impact is low.
- identified Oct 13, 2026, 06:43 PM UTC
Delayed or undelivered SMS notifications (EU region) Since approximately 06:55 UTC on October 13, 2026, some SMS notifications to end customers in the EU region have been delayed or not delivered. Customers may not have received tracking links, ETA updates or other order-related text messages. We have traced the problem to intermittent connection failures between our EU infrastructure and our SMS provider’s network edge. Email notifications, the tracking page and all other platform functionality are not affected. Our engineering team is applying network-level changes to restore stable connectivity.
- monitoring Oct 13, 2026, 08:51 PM UTC
A fix has been applied and SMS notifications in the EU region have been delivering normally since approximately 20:20 UTC. We are continuing to monitor.
- resolved Oct 13, 2026, 09:33 PM UTC
This incident has been resolved.
Minor September 22, 2026 Degraded API response time and optimization performance 1h 57m API / Integrations (EU2-GCP), API / Integrations (US3-GCP), API / Integrations (US2-GCP), API / Integrations (US4-GCP) and 6 more
Started Sep 22, 2026, 03:02 PM UTC· resolved Sep 22, 2026, 04:59 PM UTC
- investigating Sep 22, 2026, 03:02 PM UTC
We are currently investigating this issue.
- investigating Sep 22, 2026, 03:32 PM UTC
We are continuing to investigate this issue.
- investigating Sep 22, 2026, 03:53 PM UTC
Investigation is ongoing; we'll share the next update shortly.
- investigating Sep 22, 2026, 04:03 PM UTC
The system has been stabilized and we are actively monitoring performance. Our team continues to investigate the root cause of this issue.
- monitoring Sep 22, 2026, 04:05 PM UTC
The system has been stabilized and we are actively monitoring performance. Our team continues to investigate the root cause of this issue.
- monitoring Sep 22, 2026, 04:25 PM UTC
We have stabilized the system and are monitoring closely while we continue investigating the root cause.
- monitoring Sep 22, 2026, 04:45 PM UTC
We are continuing to monitor the performance while our engineering team completes the investigation into the root cause.
- resolved Sep 22, 2026, 04:59 PM UTC
The incident has been resolved.
Minor September 15, 2026 Delayed email verification codes 5h 40m Access / Authentication (EU2-GCP), Access / Authentication (US3-GCP), Access / Authentication (US2-GCP), Access / Authentication (US4-GCP) and 1 more
Started Sep 15, 2026, 12:56 PM UTC· resolved Sep 15, 2026, 06:37 PM UTC
- identified Sep 15, 2026, 12:56 PM UTC
Mandrill, our third-party email delivery provider, is currently experiencing an issue. As a result, Bringg verification emails may be delayed or not delivered. Other Bringg services are operating normally.
- resolved Sep 15, 2026, 06:37 PM UTC
This incident has been resolved.
Notice August 24, 2026 Degraded performance address geocoding 1h 33m Infrastructure (US3-GCP)
Started Aug 24, 2026, 12:42 PM UTC· resolved Aug 24, 2026, 02:15 PM UTC
- resolved Aug 24, 2026, 03:43 PM UTC
Between 12:42 UTC and 14:15 UTC on 24 August 2026, a portion of address geocoding requests failed to complete within the expected time and returned timeout errors. Service returned to normal operation at 14:15 UTC. This entry has been published retrospectively following internal review.
Major June 28, 2026 Quotes service - Degraded Performance 1h 20m API / Integrations (EU2-GCP)
Started Jun 28, 2026, 12:36 PM UTC· resolved Jun 28, 2026, 01:57 PM UTC
- investigating Jun 28, 2026, 12:36 PM UTC
We are currently investigating this issue.
- identified Jun 28, 2026, 12:43 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Jun 28, 2026, 12:43 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jun 28, 2026, 01:57 PM UTC
This incident has been resolved.
Major June 23, 2026 Optimization Services — Degraded Performance 5h 22m Planning / Optimization (EU2-GCP), Planning / Optimization (US3-GCP), Planning / Optimization (US2-GCP), Planning / Optimization (US4-GCP) and 1 more
Started Jun 23, 2026, 04:41 PM UTC· resolved Jun 23, 2026, 10:04 PM UTC
- investigating Jun 23, 2026, 04:41 PM UTC
We are currently experiencing degraded performance with our optimization services. We are investigating the problem. Next Update will be available at 17:15 UTC.
- investigating Jun 23, 2026, 05:11 PM UTC
We are continuing to investigate the issue. The next update will be available at 17:55 UTC.
- identified Jun 23, 2026, 05:29 PM UTC
The root cause has been found, and our team is currently working on the fix. The next update will be available at 18:10 UTC.
- identified Jun 23, 2026, 06:05 PM UTC
We are continuing to work on a fix for this issue. We are observing a progressive improvement in service stability. The next update will be available at 17:45 UTC.
- identified Jun 23, 2026, 06:40 PM UTC
Work to fully resolve this incident is ongoing. The next update will be available at 19:20 UTC.
- identified Jun 23, 2026, 07:23 PM UTC
Remediation remains underway, and we anticipate full restoration in due course. The next update will be available at 20:00 UTC.
- monitoring Jun 23, 2026, 07:58 PM UTC
A fix has been implemented, and we are monitoring the results. The next update will be available at 20:40 UTC.
- monitoring Jun 23, 2026, 08:39 PM UTC
We are monitoring service performance to confirm full recovery. The next update will be available at 21:20 UTC.
- monitoring Jun 23, 2026, 09:15 PM UTC
We are continuing to monitor system performance to ensure full recovery.
- resolved Jun 23, 2026, 10:04 PM UTC
This incident has been resolved
Minor June 15, 2026 API Slowness on US2 2h 39m API / Integrations (US2-GCP)
Started Jun 15, 2026, 03:03 PM UTC· resolved Jun 15, 2026, 05:43 PM UTC
- investigating Jun 15, 2026, 03:03 PM UTC
We are currently experiencing issues with API performance in the US2 region. Our team is investigating the issue and working to identify the root cause.
- monitoring Jun 15, 2026, 03:34 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jun 15, 2026, 05:43 PM UTC
The incident has been resolved.
Major May 8, 2026 OTP Code not being send to users during login 56m Access / Authentication (EU2-GCP), Access / Authentication (US3-GCP), Access / Authentication (US2-GCP), Access / Authentication (US4-GCP) and 1 more
Started May 08, 2026, 12:17 PM UTC· resolved May 08, 2026, 01:13 PM UTC
- investigating May 08, 2026, 12:17 PM UTC
We are currently experiencing issues with OTP Code not being send to users during login. Our team is aware of the problem and is actively working on a fix. We will keep you updated as soon as we have more information. Thank you for your patience.
- investigating May 08, 2026, 12:48 PM UTC
We are continuing to investigate the issue. Thank you for your patience.
- monitoring May 08, 2026, 01:03 PM UTC
A fix has been implemented, and we are monitoring the results.
- resolved May 08, 2026, 01:13 PM UTC
The issue has been resolved.
Notice May 5, 2026 Bringg UI issue 31m Access / Authentication (EU2-GCP), Access / Authentication (US3-GCP), Access / Authentication (US2-GCP), Access / Authentication (US4-GCP) and 1 more
Started May 05, 2026, 02:05 PM UTC· resolved May 05, 2026, 02:37 PM UTC
- investigating May 05, 2026, 02:05 PM UTC
We are currently experiencing issues with access to the Bringg UI on all environments. Our team is aware of the problem and is actively working on a fix. We will keep you updated as soon as we have more information. Thank you for your patience.
- monitoring May 05, 2026, 02:08 PM UTC
A fix has been implemented, and we are monitoring the results.
- resolved May 05, 2026, 02:37 PM UTC
The issue has been resolved.
Major March 24, 2026 Partners integration service is down 1h 2m Delivery Partners (US3-GCP)
Started Mar 24, 2026, 04:10 PM UTC· resolved Mar 24, 2026, 05:13 PM UTC
- investigating Mar 24, 2026, 04:10 PM UTC
We are currently investigating the issue. Next Update will be available at 16:50 UTC.
- monitoring Mar 24, 2026, 04:20 PM UTC
A fix has been implemented, and we are monitoring the results. Next Update will be available at 17:15 UTC.
- resolved Mar 24, 2026, 05:13 PM UTC
The incident has been resolved.
Major December 16, 2025 Roadie is experiencing a core platform outage 1h 4m Delivery Partners (EU2-GCP), Delivery Partners (US3-GCP), Delivery Partners (US2-GCP), Delivery Partners (EU3-GCP)
Started Dec 16, 2025, 07:45 PM UTC· resolved Dec 16, 2025, 08:50 PM UTC
- identified Dec 16, 2025, 07:45 PM UTC
We are currently monitoring this incident that may be tracked here: https://status.roadie.com/
- monitoring Dec 16, 2025, 08:13 PM UTC
Roadie team has implemented a fix, and we are monitoring the results. More details can be found here: https://status.roadie.com/
- resolved Dec 16, 2025, 08:50 PM UTC
This incident has been resolved.
Minor December 5, 2025 DoorDash is experiencing service degradation due to a Cloudflare outage 26m Delivery Partners (US3-GCP), Delivery Partners (US2-GCP)
Started Dec 05, 2025, 09:14 AM UTC· resolved Dec 05, 2025, 09:41 AM UTC
- identified Dec 05, 2025, 09:14 AM UTC
We are currently monitoring this incident that may be tracked here: https://www.doordashstatus.com/
- resolved Dec 05, 2025, 09:41 AM UTC
This incident has been resolved.
Major November 18, 2025 An outage with the Uber API 2h 32m Delivery Partners (US3-GCP), Delivery Partners (US2-GCP)
Started Nov 18, 2025, 05:00 PM UTC· resolved Nov 18, 2025, 07:32 PM UTC
- identified Nov 18, 2025, 05:00 PM UTC
We’re currently experiencing an outage with the Uber API. The next update will be available at 17:40 UTC.
- identified Nov 18, 2025, 05:37 PM UTC
The Uber team has confirmed a related outage. We are continuing to monitor the situation and will provide updates as they become available.
- resolved Nov 18, 2025, 07:32 PM UTC
The Uber team has resolved the service interruption. The system is functioning normally.
Notice November 9, 2025 Web application and driver app login issues 41m Access / Authentication (US3-GCP)
Started Nov 09, 2025, 11:16 AM UTC· resolved Nov 09, 2025, 11:57 AM UTC
- investigating Nov 09, 2025, 11:16 AM UTC
We are currently investigating this issue.
- identified Nov 09, 2025, 11:34 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring Nov 09, 2025, 11:34 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Nov 09, 2025, 11:57 AM UTC
This incident has been resolved.
Minor October 27, 2025 Unable to Submit Support Ticket in Bringg 22h 5m Customer Experience (EU2-GCP)
Started Oct 27, 2025, 09:09 PM UTC· resolved Oct 28, 2025, 07:15 PM UTC
- investigating Oct 27, 2025, 09:09 PM UTC
Users are currently unable to create tickets from the Bringg UI (dashboard), though ticket creation through the Salesforce portal is still working. The Salesforce team is investigating, and we’ll update you once we have more information.
- resolved Oct 28, 2025, 07:15 PM UTC
This incident has been resolved.
Major October 21, 2025 Increased error rates associated with the quote service 2h 30m API / Integrations (EU2-GCP)
Started Oct 21, 2025, 07:55 PM UTC· resolved Oct 21, 2025, 10:25 PM UTC
- investigating Oct 21, 2025, 07:55 PM UTC
We are currently investigating the issue. We will provide an update by 20:30 PM UTC.
- investigating Oct 21, 2025, 08:26 PM UTC
We are still investigating the issue. We will provide an update by 21:10 PM UTC.
- investigating Oct 21, 2025, 09:11 PM UTC
We are investigating the issue. We will provide an update by 21:40 PM UTC.
- monitoring Oct 21, 2025, 09:32 PM UTC
The system has been restored to normal operation, and we are actively monitoring the situation to ensure continued stability.
- monitoring Oct 21, 2025, 09:52 PM UTC
The system is fully operational now, but we are still monitoring the situation.
- resolved Oct 21, 2025, 10:25 PM UTC
The incident was resolved.
Notice October 20, 2025 Widespread AWS and Docker issues that are happening now are causing a significant impact on our operations 17h 23m Access / Authentication (EU2-GCP), Access / Authentication (US3-GCP), Access / Authentication (US2-GCP), Access / Authentication (EU3-GCP) and 47 more
Started Oct 20, 2025, 11:36 AM UTC· resolved Oct 21, 2025, 04:59 AM UTC
- identified Oct 20, 2025, 11:36 AM UTC
We notice various issues with our system now which are related to the services below https://www.dockerstatus.com/ https://health.aws.amazon.com/health/status We need you to please be patient and repeat all the attempts that you're trying to perform. Eventually it should let you do all the actions you need, but with a delay. We are looking for a solution on our end as well to provide you with stability that is required for your operability.
- resolved Oct 21, 2025, 04:59 AM UTC
This incident has been resolved.
Notice October 16, 2025 DoorDash integration is down with Bringg because of the change on DoorDash side that now requires Customer's last name. 1d API / Integrations (US3-GCP), API / Integrations (US2-GCP)
Started Oct 16, 2025, 07:15 PM UTC· resolved Oct 17, 2025, 07:28 PM UTC
- monitoring Oct 16, 2025, 07:15 PM UTC
This problem is now identified by Bringg and the permanent solution is yet to be discussed with DoorDash. For now Bringg has put a temporal solution from our end.
- resolved Oct 17, 2025, 07:28 PM UTC
In the staging environment we have confirmed that DoorDash has reverted the changes. We are keeping the solution in place in case this happens again and are waiting for DoorDash to provide clarifications on the cause.
Major September 6, 2025 Degradation of scheduled jobs in EU-2 environments 1h 34m API / Integrations (EU2-GCP)
Started Sep 06, 2025, 11:38 AM UTC· resolved Sep 06, 2025, 01:12 PM UTC
- investigating Sep 06, 2025, 11:38 AM UTC
We increased the memory of scheduler-db in eu2 which created an issue. Currently we are investigating it.
- identified Sep 06, 2025, 11:53 AM UTC
The issue was compounded when the memory of scheduler-db in eu2 was increased, right now we are fixing it.
- identified Sep 06, 2025, 12:22 PM UTC
Still checking.
- identified Sep 06, 2025, 12:47 PM UTC
Issue is fixed. Monitoring.
- resolved Sep 06, 2025, 01:12 PM UTC
This incident has been resolved.
Minor August 5, 2025 Degraded performance of one of Bringg services 21h 35m API / Integrations (US2-GCP), Infrastructure (US2-GCP)
Started Aug 05, 2025, 05:03 PM UTC· resolved Aug 06, 2025, 02:39 PM UTC
- investigating Aug 05, 2025, 05:03 PM UTC
We are currently investigating an issue.
- identified Aug 05, 2025, 05:32 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Aug 05, 2025, 06:11 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Aug 06, 2025, 02:39 PM UTC
This incident has been resolved
Minor August 5, 2025 Pickup Task Functionality Degradation 3h 59m Driver App (EU2-GCP), Driver App (US3-GCP), Driver App (US2-GCP), Driver App (EU3-GCP) and 4 more
Started Aug 05, 2025, 01:07 PM UTC· resolved Aug 05, 2025, 05:07 PM UTC
- identified Aug 05, 2025, 01:07 PM UTC
We’re currently experiencing a degraded experience related to pickup tasks in the Driver App or web UI. Drivers may encounter issues such as being unable to scan items or start loading, though assigned routes and tasks may still be visible. Our team has identified the root cause and is actively working on a fix. Resolving this remains a top priority, and we’ll continue to provide updates as we make progress. Thank you for your continued patience.
- identified Aug 05, 2025, 05:00 PM UTC
We are continuing to work on a fix for this issue.
- monitoring Aug 05, 2025, 05:00 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Aug 05, 2025, 05:07 PM UTC
This incident has been resolved
Major July 22, 2025 Partial downtime in one of our services due to increased load on the database. 2h 40m Infrastructure (EU2-GCP)
Started Jul 22, 2025, 04:32 PM UTC· resolved Jul 22, 2025, 07:12 PM UTC
- investigating Jul 22, 2025, 04:32 PM UTC
We're currently experiencing an issue with the partial downtime in one of our services due to increased load on the database. Our team is actively working on a fix, and we’ll provide updates as soon as it's resolved.
- investigating Jul 22, 2025, 05:05 PM UTC
Our team is continuing to investigate the issue. We’ll share updates as soon as we have more information.
- identified Jul 22, 2025, 05:56 PM UTC
The issue has been identified and the fix is being implemented
- monitoring Jul 22, 2025, 06:23 PM UTC
After implementing a fix, we see that system is back online and responsive. We are monitoring the results
- resolved Jul 22, 2025, 07:12 PM UTC
This incident has been resolved.
Major June 23, 2025 Issue with Reports UI in Analytics 22m Reporting (EU2-GCP), Reporting (US3-GCP), Reporting (US2-GCP), Reporting (EU3-GCP)
Started Jun 23, 2025, 11:35 AM UTC· resolved Jun 23, 2025, 11:57 AM UTC
- identified Jun 23, 2025, 11:35 AM UTC
We're currently experiencing an issue with the Reports UI in Analytics - the page may not load as expected. Our team is actively working on a fix, and we’ll provide updates as soon as it's resolved. Please note: Scheduling of existing reports is not affected. Thank you for your patience and understanding.
- resolved Jun 23, 2025, 11:57 AM UTC
The issue with the Reports UI in Analytics has been resolved, and everything is now working as expected. Thank you for your patience!
Minor June 12, 2025 Google Cloud Provider Issue 2h 59m Access / Authentication (US3-GCP), API / Integrations (US3-GCP), Customer Experience (US3-GCP), Delivery Partners (US3-GCP) and 9 more
Started Jun 12, 2025, 06:34 PM UTC· resolved Jun 12, 2025, 09:33 PM UTC
- investigating Jun 12, 2025, 06:34 PM UTC
Due to a major incident on the Google side, we are currently experiencing some service issues. We will keep you updated.
- investigating Jun 12, 2025, 06:40 PM UTC
We are currently experiencing issues with some of our services due to an ongoing incident affecting our cloud provider (Google Cloud Platform). At this time, the majority of our services remain operational, including those critical to core functionality. However, some features are currently impacted, including: * Order Images * Reports * Geocoding * Maps Our team is actively working with our cloud provider to resolve the issue. We will provide an update as soon as more information becomes available, and no later than 19:30 UTC. Thank you for your patience and understanding.
- investigating Jun 12, 2025, 06:58 PM UTC
We are continuing to investigate this issue.
- identified Jun 12, 2025, 07:14 PM UTC
The ongoing service disruption has been identified as an incident with our cloud provider, Google Cloud Platform (GCP). Our team is actively collaborating with Google to resolve the issue. You can track the progress and view the latest updates directly on the Google Cloud Status Page. https://status.cloud.google.com/incidents/ow5i3PPK96RduMcb1SsW We will continue to monitor the situation closely and provide further updates as soon as more information becomes available. Thank you for your continued patience and understanding.
- identified Jun 12, 2025, 07:37 PM UTC
We are continuing to work on a fix for this issue.
- identified Jun 12, 2025, 07:42 PM UTC
We want to inform you that the current service disruption is now isolated to our US3 region. According to the latest update from Google Cloud Platform: "All locations except us-central1 have fully recovered. us-central1 is mostly recovered. We do not have an ETA for full recovery in us-central1." If you are experiencing issues, they are likely limited to services operating in the US3 (us-central1) region. Our team continues to monitor the situation closely and is working with Google to resolve the remaining issues. For the latest updates from Google, please visit the Google Cloud Status Page. https://status.cloud.google.com/incidents/ow5i3PPK96RduMcb1SsW Thank you for your continued patience and understanding.
- monitoring Jun 12, 2025, 08:48 PM UTC
We are seeing signs of recovery in our US3 region (us-central1) following the earlier disruption related to our cloud provider, Google Cloud Platform. Our team continues to monitor the situation closely to ensure full restoration of all impacted services. We are working with Google to confirm stability and will provide further updates as new information becomes available. Thank you for your patience as we work to resolve this incident. For the latest updates from Google, you can also visit the Google Cloud Status Page. https://status.cloud.google.com/incidents/ow5i3PPK96RduMcb1SsW
- resolved Jun 12, 2025, 09:33 PM UTC
The incident has been resolved and we see all services fully operational.