Bringg incident

US2 - Issues with the Route Optimization service and AutoDispatch service

Major Resolved View vendor source →

Bringg experienced a major incident on April 21, 2023 affecting Planning / Optimization (US2-GCP), lasting 2h 15m. The incident has been resolved; the full update timeline is below.

Started
Apr 21, 2023, 09:13 PM UTC
Resolved
Apr 21, 2023, 11:29 PM UTC
Duration
2h 15m
Detected by Pingoru
Apr 21, 2023, 09:13 PM UTC

Affected components

Planning / Optimization (US2-GCP)

Update timeline

  1. monitoring Apr 21, 2023, 09:13 PM UTC

    Some users report a partial outage, therefore, we keep monitoring the situation.

  2. monitoring Apr 21, 2023, 10:10 PM UTC

    We are continuing to monitor the situation closely.

  3. monitoring Apr 21, 2023, 10:35 PM UTC

    Our team has significantly mitigated the problem. We are continuing to monitor for any further issues.

  4. resolved Apr 21, 2023, 11:29 PM UTC

    The incident has been resolved.