Bringg incident

US2 - Issues with the Route Optimization service and AutoDispatch service

Major Resolved View vendor source →

Bringg experienced a major incident on April 26, 2023 affecting Planning / Optimization (US2-GCP), lasting 21m. The incident has been resolved; the full update timeline is below.

Started
Apr 26, 2023, 08:22 PM UTC
Resolved
Apr 26, 2023, 08:44 PM UTC
Duration
21m
Detected by Pingoru
Apr 26, 2023, 08:22 PM UTC

Affected components

Planning / Optimization (US2-GCP)

Update timeline

  1. investigating Apr 26, 2023, 08:22 PM UTC

    We are currently investigating this issue. We will provide an update within the next 30-40 minutes.

  2. monitoring Apr 26, 2023, 08:29 PM UTC

    A fix has been implemented and we are monitoring the results. We will provide an update within the next 30 minutes.

  3. resolved Apr 26, 2023, 08:44 PM UTC

    The incident has been resolved.