Bringg incident

US-2 Database Slowness Issue

Minor Resolved View vendor source →

Bringg experienced a minor incident on May 8, 2023 affecting Access / Authentication (US2-GCP) and API / Integrations (US2-GCP) and 1 more component, lasting 1h 24m. The incident has been resolved; the full update timeline is below.

Started
May 08, 2023, 04:44 PM UTC
Resolved
May 08, 2023, 06:09 PM UTC
Duration
1h 24m
Detected by Pingoru
May 08, 2023, 04:44 PM UTC

Affected components

Access / Authentication (US2-GCP)API / Integrations (US2-GCP)Customer Experience (US2-GCP)Delivery Partners (US2-GCP)Dispatch Interface / Dashboard (US2-GCP)Driver App (US2-GCP)Geolocation / Tracking (US2-GCP)Infrastructure (US2-GCP)Inventory (US2-GCP)Notifications (US2-GCP)

Update timeline

  1. investigating May 08, 2023, 04:44 PM UTC

    We're investigating the issue with slowness on US-2

  2. monitoring May 08, 2023, 05:23 PM UTC

    The issue was fixed and is under monitoring process

  3. resolved May 08, 2023, 06:09 PM UTC

    The issue was resolved