Bringg incident

US2 Long time response

Minor Resolved View vendor source →

Bringg experienced a minor incident on June 14, 2023 affecting Access / Authentication (US2-GCP) and API / Integrations (US2-GCP) and 1 more component, lasting 1h 52m. The incident has been resolved; the full update timeline is below.

Started
Jun 14, 2023, 01:35 PM UTC
Resolved
Jun 14, 2023, 03:28 PM UTC
Duration
1h 52m
Detected by Pingoru
Jun 14, 2023, 01:35 PM UTC

Affected components

Access / Authentication (US2-GCP)API / Integrations (US2-GCP)Customer Experience (US2-GCP)Delivery Partners (US2-GCP)Dispatch Interface / Dashboard (US2-GCP)Driver App (US2-GCP)Geolocation / Tracking (US2-GCP)Infrastructure (US2-GCP)Inventory (US2-GCP)Notifications (US2-GCP)

Update timeline

  1. investigating Jun 14, 2023, 01:35 PM UTC

    We are currently investigating service degradation issue on US2

  2. monitoring Jun 14, 2023, 02:54 PM UTC

    The problem has been identified, the fix has been implemented, and we are monitoring the system.

  3. resolved Jun 14, 2023, 03:28 PM UTC

    This issue has been resolved.