Bringg incident

Elevated error rate and longer response times in EU2 region

Minor Resolved View vendor source →

Bringg experienced a minor incident on July 4, 2023 affecting API / Integrations (EU2-GCP) and Dispatch Interface / Dashboard (EU2-GCP) and 1 more component, lasting 1h 53m. The incident has been resolved; the full update timeline is below.

Started
Jul 04, 2023, 08:42 AM UTC
Resolved
Jul 04, 2023, 10:35 AM UTC
Duration
1h 53m
Detected by Pingoru
Jul 04, 2023, 08:42 AM UTC

Affected components

API / Integrations (EU2-GCP)Dispatch Interface / Dashboard (EU2-GCP)Infrastructure (EU2-GCP)

Update timeline

  1. investigating Jul 04, 2023, 08:42 AM UTC

    We are currently investigating this issue.

  2. investigating Jul 04, 2023, 09:15 AM UTC

    Our R&D team continue to investigate the issue with degraded performance of our system in EU2

  3. monitoring Jul 04, 2023, 09:27 AM UTC

    The issue has been identified and resolved on our side, we are monitoring the results

  4. resolved Jul 04, 2023, 10:35 AM UTC

    This incident has been resolved.