Bringg experienced a minor incident on July 26, 2023 affecting Dispatch Interface / Dashboard (EU3-GCP), lasting 2h 48m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jul 26, 2023, 02:32 PM UTC
We are currently investigating an issue with Kafka which led to problems with the 'realtime' updates. We will provide more information by Wednesday, 2023-07-26 15:10 UTC.
- investigating Jul 26, 2023, 03:07 PM UTC
We are continuing to investigate this issue and we do not have an ETA for mitigation at this point. We will provide more information by Wednesday, 2023-07-26 15:50 UTC.
- identified Jul 26, 2023, 03:49 PM UTC
Our team has stabilized Kafka, however, they are still working on improving the situation. We will provide more information by Wednesday, 2023-07-26 16:30 UTC.
- monitoring Jul 26, 2023, 04:16 PM UTC
A fix has been implemented and we are monitoring the results. We will provide more information by Wednesday, 2023-07-26 17:30 UTC.
- resolved Jul 26, 2023, 05:21 PM UTC
This incident has been resolved. We thank you for your patience while we worked on resolving the issue.