Bringg incident
Remaing Issues from the Scheduled Maintenance to EU3 (GCP)
Bringg experienced a minor incident on July 30, 2023 affecting Customer Experience (EU3-GCP) and Delivery Partners (EU3-GCP) and 1 more component, lasting 2h 2m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Jul 30, 2023, 07:11 AM UTC
Our team has identified some issues with the following Bringg product components: Fleet service, Customer Experience App, and Billing page. We are currently working to fix this problem. Users might experience degraded performance in this area of the product.
- identified Jul 30, 2023, 07:41 AM UTC
The issues with Delivery Partners (fleet service) have been resolved. Our team is currently working on addressing the problems with the customer experience app and the Billing Page. We will provide more information by Sunday, 2023-07-30 08:12 UTC.
- identified Jul 30, 2023, 08:13 AM UTC
The Bringg R&D team was able to address the issue with the Customer Experience App. They are still working on fixing some remaining issues on the Billing Page. We will provide more information by Sunday, 2023-07-30 08:43 UTC.
- monitoring Jul 30, 2023, 08:23 AM UTC
All issues found were addressed and the fixes were verified from the Bringg side. We will keep monitoring this incident for the next hours.
- resolved Jul 30, 2023, 09:13 AM UTC
This incident has been resolved.