Bringg incident

An issue with the 'quotes-service'

Major Resolved View vendor source →

Bringg experienced a major incident on September 28, 2023 affecting API / Integrations (US2-GCP), lasting 3h 5m. The incident has been resolved; the full update timeline is below.

Started
Sep 28, 2023, 08:30 AM UTC
Resolved
Sep 28, 2023, 11:35 AM UTC
Duration
3h 5m
Detected by Pingoru
Sep 28, 2023, 08:30 AM UTC

Affected components

API / Integrations (US2-GCP)

Update timeline

  1. investigating Sep 28, 2023, 08:30 AM UTC

    We are currently investigating the problem. We will provide more information by Thursday, 2023-09-28 09:10 UTC.

  2. monitoring Sep 28, 2023, 08:39 AM UTC

    A fix has been implemented and we are monitoring the results. We will provide more information by Thursday, 2023-09-28 09:30 UTC.

  3. monitoring Sep 28, 2023, 09:28 AM UTC

    We are continuing to monitor for any further issues. We will provide more information by Thursday, 2023-09-28 10:20 UTC.

  4. monitoring Sep 28, 2023, 10:18 AM UTC

    We are continuing to monitor for any further issues. We will provide more information by Thursday, 2023-09-28 11:10 UTC.

  5. monitoring Sep 28, 2023, 10:58 AM UTC

    The issue has been resolved on our side, we are monitoring the results. We will provide more information by Thursday, 2023-09-28 11:40 UTC.

  6. resolved Sep 28, 2023, 11:35 AM UTC

    This incident has been resolved.